MaililoProfessional Email Address Examples for Businesses
Naming formats, role addresses and practical examples to help you choose professional email addresses for your business.
By Maililo Team · Published · Updated · 2 min read
A professional email address is short, easy to spell and clearly belongs to your business. Here are proven formats and examples you can use, plus some mistakes to avoid.
Why your address format matters
- Trust: customers recognize an address on your own domain as legitimate.
- Memorability: simple formats are easier to say on the phone and type correctly.
- Consistency: a company-wide pattern means people can guess a colleague's address.
Formats for personal addresses
Using the example company brightlane.com:
| Format | Example | Good for |
|---|---|---|
| firstname | anna@brightlane.com | Small teams, founders |
| firstname.lastname | anna.berg@brightlane.com | Growing teams; avoids clashes |
| first initial + lastname | aberg@brightlane.com | Short and formal |
| firstname + last initial | annab@brightlane.com | Teams with common first names |
Tip: pick one pattern and use it for everyone. Decide in advance how to handle two people with the same name (for example, add a middle initial).
Role and department addresses
Role addresses stay the same when people change jobs:
- hello@ or info@ — general enquiries
- support@ or help@ — customer support
- sales@ — new business
- billing@ or accounts@ — invoices and payments
- careers@ or jobs@ — recruitment
- press@ — media enquiries
- privacy@ — data protection requests
You don't need a separate paid mailbox for each. An alias delivers mail for an extra address into an existing mailbox, so one person can handle info@, sales@ and billing@ from a single inbox.
Examples by business type
- Consultant: anna@annaberg.consulting, hello@annaberg.consulting
- Restaurant: bookings@thegreenfork.com, events@thegreenfork.com
- Agency: projects@studioform.co, newbusiness@studioform.co
- Online shop: orders@shopname.com, returns@shopname.com
- Accountant: office@bergaccounting.com, documents@bergaccounting.com
Mistakes to avoid
- Nicknames and numbers: annaxoxo82@ looks unprofessional.
- Hard-to-spell words: if you have to spell it out every time, simplify it.
- Hyphens and underscores: they're easy to mistype and hard to say out loud.
- Using a free address for business: brightlane.business@gmail.com undermines trust compared with an address on your own domain.
- Very long addresses: keep the part before the @ under about 20 characters.
Next steps
Once you've chosen your addresses, follow our guide on creating a business email with your own domain. Starting small? Maililo's free plan includes one domain and one mailbox.
