Help
Get your email working
Start with the area you need help with and follow the checks in your Maililo account.
Connecting your domain
Add your domain from the Domains page, then copy each required DNS record into the service where your domain is managed.
After saving the records, return to Maililo and select Verify DNS. Optional records improve automatic setup but do not block basic email.
Creating a mailbox
Your domain ownership must be verified before a mailbox can be created. Open Mailboxes, choose Add mailbox, then set the address and password.
Sending and receiving
Use Webmail from your account, or connect a mail app with the SMTP and IMAP settings shown in Maililo. If webmail cannot read an older mailbox, reset that mailbox password in Maililo and update it in your mail app too.
Still need an answer?
Check the frequently asked questions or open your account to review the live status shown beside your domain and mailbox.
You can also contact us by email at support@maililo.com — include your domain and the address you are writing about, and we will get back to you.